These Terms & Conditions govern the use of the Zone Travel Hub website and services. By accessing our website or using our services, you agree to comply with these terms.
Services
Zone Travel Hub provides travel-related assistance and coordination services including:
- Flight bookings
- Visa application assistance
- Passport processing support
- Accommodation booking
- Trip and tour arrangements
- Charter flight coordination
- Overseas medical travel assistance
Service availability may vary depending on destination requirements, travel regulations, and third-party provider availability.
Booking & Inquiries
All inquiries, quotations, and bookings are subject to confirmation and availability. Clients are responsible for reviewing all travel details carefully before confirming bookings or payments.
Zone Travel Hub reserves the right to decline or cancel requests when necessary due to incomplete information, unavailable services, or other operational reasons.
Client Responsibilities
Clients are responsible for:
- Providing accurate personal information
- Submitting valid travel documents
- Reviewing travel details before confirmation
- Meeting visa and entry requirements
- Following airline and destination regulations
Zone Travel Hub is not responsible for issues caused by incorrect or incomplete information provided by clients.
Payments
Payment terms may vary depending on the requested service. Some services may require advance payments, deposits, or full payment before confirmation.
Clients are responsible for completing payments within agreed timelines to avoid booking cancellations or delays.
Visa & Travel Documentation
Visa approvals and immigration decisions are made solely by embassies, immigration authorities, and relevant government institutions. Zone Travel Hub provides assistance and guidance but does not guarantee visa approval.
Clients are responsible for ensuring all submitted documents are accurate and valid.
Flight & Travel Changes
Airlines, hotels, and other service providers may occasionally change schedules, pricing, availability, or travel conditions without prior notice. Zone Travel Hub is not responsible for changes made directly by third-party providers.
Additional charges may apply for changes, cancellations, or rebooking requests depending on provider policies.
Cancellation & Refunds
Cancellation and refund policies may vary depending on the airline, hotel, tour provider, or service involved. Refund eligibility is subject to the policies of the respective service providers.
Processing fees or non-refundable charges may apply in certain situations.
Third-Party Services
Some services provided through Zone Travel Hub involve coordination with third-party providers such as airlines, hotels, transportation companies, hospitals, and tour operators. While we work with trusted providers, we are not responsible for service interruptions, delays, or issues caused by third parties.
Website Usage
Users agree not to misuse the website, attempt unauthorized access, or use website content for unlawful activities.
All website content including text, images, and branding remains the property of Zone Travel Hub unless otherwise stated.
Limitation of Liability
Zone Travel Hub is not liable for:
- Travel delays
- Flight cancellations
- Visa denials
- Losses caused by third-party providers
- Government travel restrictions
- Personal losses during travel
- Events beyond reasonable control
Clients are encouraged to obtain appropriate travel insurance before traveling.
Changes to Terms
Zone Travel Hub reserves the right to update or modify these Terms & Conditions at any time without prior notice. Updated versions will be published on the website.
Contact Information
For questions regarding these Terms & Conditions, clients may contact Zone Travel Hub through the official communication channels provided on the website.
